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Delivering Happiness
Delivering Happiness
#1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER


Pay brand-new employees $2,000 to quit
Make customer service the responsibility of the entire company-not just a department
Focus on company culture as the #1 priority
Apply research from the science of happiness to running a business
Help employees grow-both personally and professionally
Seek to change the world
Oh, and make money too . . .


Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.
In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.
To learn more about the book, go to www.deliveringhappinessbook.com.

Title: Delivering Happiness
Author: HSIEH TONY
Format: Trade Paperback
Publishing status: Active
Publication date: 19/03/2013
Price: $41.00
RRP: $41.00
Imprint: Grand Central
Publisher: Little, Brown & Company
ISBN: 9780446576222
Temporarily out of stock
Price: $41.00
Diabetes & Keeping Fit For Dummies
Diabetes & Keeping Fit For Dummies
The fitness guide no person with diabetes should be without


Nearly one in 11 people in the United States are affected by diabetes, a staggering number with both personal and social costs. If you re one of these millions of people with diabetes or prediabetes, the American Diabetes Association recommends two types of physical activity as primary components of your self-care: aerobic exercise and strength training. Featuring everything from a starter walking plan to strength and resistance training plans, Diabetes & Keeping Fit For Dummies offers all the guidance and step-by-step instruction you need to make exercise a priority in your diabetes management.


Exercise improves fitness, increases insulin sensitivity, maintains bone health, helps in weight management, and improves sleep patterns. Who can t benefit from those things? This informative, down-to-earth guide shows you how to incorporate exercise into your routine, even if you haven t been in a gym since high school.





Ease your way into more physical activity


Set realistic goals and chart and evaluate your progress


Modify your diet to manage diabetes more efficiently





If you re affected by diabetes, there s no time like the present to get moving!

Title: Diabetes & Keeping Fit For Dummies
Author: AMERICAN DIABETES ASSOCIATION
Format: Limp
Publishing status: Active
Publication date: 19/01/2018
Price: $38.00
RRP: $38.00
Imprint: Dummies
Publisher: John Wiley & Sons Inc
ISBN: 9781119363248
Available stock: 1
Price: $38.00
Disrupt 100 Lessons in Business Innovation
Disrupt 100 Lessons in Business Innovation
'This book is a gift to everyone with a desire to enter a world where extraordinary things

happen' Sir Tim Smit, Co-Founder, The Eden Project



'This inspired and inspiring book can be a crystal ball to help you see into your own creative future' Daniel H. Pink, author of DRIVE and TO SELL IS HUMAN



A PRACTICAL OVERVIEW OF CONTEMPORARY INNOVATION WITH SIMPLE, IMPLEMENTABLE STRATEGIES FOR THINKING MORE CREATIVELY



Compiled by Springwise, the global innovation discovery engine, Disrupt! explains and highlights the best, most disruptive and most useful innovation ideas of the 21st Century, and shows which themes underpin their success and which ideas can best be used to drive creativity in your workplace, office or industry.



Springwise has a huge online readership (700k page impressions a month, 31k FB followers, 62k Twitter followers and an email database of 160k names) and a reputation as the number one engine for collating and sharing cutting edge business ideas.



This attractively designed book draws on their vast archive and the expertise of their editorial team to create a practical, themed overview of contemporary innovation with simple, implementable strategies for bringing more creativity to your business or idea and more disruption to your industry. It is an indispensable handbook to modern innovation.



'Almost too good to share!' Seth Godin.

Title: Disrupt 100 Lessons in Business Innovation
Author: BIDWELL JAMES
Format: Paperback
Publishing status: Active
Publication date: 14/05/2019
Price: $35.00
RRP: $35.00
Imprint: Nicholas Brealey Pub
Publisher: Hodder & Stoughton General Div
ISBN: 9781473695757
Available stock: 1
Price: $35.00
Does It Work 10 Principles for Delivering True Business Value in Digital Marketing
Does It Work 10 Principles for Delivering True Business Value in Digital Marketing
In this new age of Twitter, Facebook, Instagram, and countless other digital platforms, it doesn't matter how many views or followers or clicks you get. The only thing that matters is: Does it Work?

Written by POSSIBLE's Global CEO Shane Atchison and President of the Americas Jason Burby, this revolutionary guide shows how to use the latest digital platforms to create a high-value marketing plan that really works. You'll learn how to:

SET GOALS: Understand the importance of defining success and targets upfront for every initiative-and your business as a whole.

INSPIRE BRILLIANT CREATIVE: Leverage data and insights to empower and drive creativity, spark ideas and drive innovation.

MEASURE WHAT MATTERS: Focus efforts on the things that matter and drive real improvement.

MAKE A DIFFERENCE: Know that you have contributed to measureable success in whatever you do.

If you've ever wondered if your digital marketing is working, this book will help you reevaluate everything you're doing. By following 10 key principles, you'll be able to measure the data that really matters, launch the initiatives that really pay off, and inspire the creativity that really drives an effective campaign. You'll hear the personal insights of the world's greatest business leaders and the professional triumphs (and tumbles) of the world's biggest brands. You'll learn how to hire and inspire the rare creative "unicorns" who turn marketing into magic. You'll find new ways to turn data into ideas and obstacles into opportunities. You'll turn web site visitors into followers, followers into sharers, and sharers into your very best customers.

In our new world of small screens, big ideas, and even greater competition, you have to ask the tough questions if you want to succeed. Does it Work? has the answers.

Title: Does It Work 10 Principles for Delivering True Business Value in Digital Marketing
Author: BURBY JASON
Format: Paperback
Publishing status: Active
Publication date: 01/04/2015
Price: $45.00
RRP: $45.00
Imprint: McGraw Hill
Publisher: McGraw-Hill Education - Europe
ISBN: 9780071847865
Temporarily out of stock
Price: $45.00
Dont Worry About the Robots
Dont Worry About the Robots
In this timely book, Dr Jo Cribb and David Glover, former CEOs who have launched successful portfolio careers, share insights from their own experiences plus those of an impressive range of successful business leaders who are all actively thinking about the future of work.

Aimed at anyone who needs to change careers or whose job leaves them feeling unchallenged and unfulfilled, as well as those starting work for the first time, this book will provide the inspiration, support and practical tools needed to change your working life.

'When you talk to employers they want people who can communicate . . . people with skills like curiosity, resilience or teamwork.' Brian Steele

'Don't be afraid of the future. If you have a dream, try it out. Make sure it is practical and works financially for you.' Dame Wendy Pye

'This book will disrupt everything you think you know about work. Read it.' Dr Michelle Dickinson aka Nanogirl

Title: Dont Worry About the Robots
Author: GLOVER DAVID
Format: Trade Paperback
Publishing status: Active
Publication date: 27/06/2018
Price: $33.00
RRP: $33.00
Imprint: Allen & Unwin Australia
Publisher: Allen & Unwin
ISBN: 9781760633509
Temporarily out of stock
Price: $33.00
Doughnut Economics
Doughnut Economics
The book behind the hit TED Talk

**The Sunday Times Bestseller**

Economics is broken, and the planet is paying the price.

Unforeseen financial crises. Extreme wealth inequality. Relentless pressure on the environment. Can we go on like this? Is there an alternative?

In Doughnut Economics, Oxford academic Kate Raworth lays out the seven deadly mistakes of economics and offers a radical re-envisioning of the system that has brought us to the point of ruin. Moving beyond the myths of 'rational economic man' and unlimited growth, Doughnut Economics zeroes in on the sweet spot- a system that meets all our needs without exhausting the planet.

The demands of the 21st century require a new shape of economics. This might just be it.


*A Financial Times and Forbes Book of the Year*
*Winner of the Transmission Prize 2018*
*Longlisted for the FT/McKinsey Business Book of the Year Award 2017*

'The John Maynard Keynes of the 21st century.' George Monbiot, Guardian

'This is sharp, significant scholarship . . . Thrilling.' Times Higher Education

'Raworth's magnum opus . . . A fascinating reminder to business leaders and economists alike to stand back at a distance to examine our modern economics.' Books of the Year, Forbes

'There are some really important economic and political thinkers around at the moment - such as Kate Raworth's Doughnut Economics.' Andrew Marr, Guardian

'An admirable attempt to broaden the horizons of economic thinking.' Martin Wolf, Books of the Year, Financial Times

'A compelling and timely intervention.' Caroline Lucas MP, Books of the Year, The Ecologist

Title: Doughnut Economics
Author: RAWORTH KATE
Format: Paperback
Publishing status: Active
Publication date: 22/02/2018
Price: $28.00
RRP: $28.00
Imprint: Random
Publisher: Cornerstone
ISBN: 9781847941398
Available stock: 1
Price: $28.00
Driven to Delight Delivering World Class Customer Experience
Driven to Delight Delivering World Class Customer Experience
A firsthand look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization.

Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team's ambitious, multi-pronged strategy to elevate the company's customer experience to best-in-class across all brands and industries.

The author reveals how leaders within the organization drove the transformation of the operational and cultural environments at Mercedes-Benz through their strategic vision, Driven to Delight. Nowhere else can you find this in-depth, all-access look at senior leadership's vision, strategy, and tactical steps to create and sustain the wide-sweeping actions needed to deliver a customer experience that lives up to the company's brand promise, "the best or nothing."

Title: Driven to Delight Delivering World Class Customer Experience
Author: MICHELLI JOSEPH
Format: Hardback
Publishing status: Active
Publication date: 08/12/2015
Price: $52.00
RRP: $52.00
Imprint: McGraw Hill
Publisher: McGraw-Hill Education - Europe
ISBN: 9780071806305
Temporarily out of stock
Price: $52.00
Employed But Not Engaged
Employed But Not Engaged
Title: Employed But Not Engaged
Author: SMYTH MICHAEL
Format: Trade Paperback
Publishing status: Active
Price: $35.80
RRP: $35.00
Imprint: Miscellaneous
ISBN: 9780473137632
Temporarily out of stock
Price: $35.80
Entrepreneur Revolution How to Develop your Entrepreneurial Mindset
Entrepreneur Revolution How to Develop your Entrepreneurial Mindset
A no-nonsense, implementable handbook for taking part in the Entrepreneur Revolution

We are living in revolutionary times; times with an impact as significant and far-reaching as the previous Industrial Revolution was to the Agricultural Age. Technological shifts have allowed micro-businesses to compete with large corporations. Small business can now have a global footprint, can be structured in low tax environments, move products anywhere in the world, and access unprecedented levels of support.

Entrepreneur Revolution means taking the initiative to do something that you love, something that you're good at, and something that will make you money. This masterclass in gaining an entrepreneurial mindset will show how to change the way you think, the way you network, and the way you make a living.



Includes new statistics, activities, case studies, and research
Takes a look at how the brain can affect the entrepreneurial mindset
Offers new ideas for entrepreneurs starting a new business
Helps you shake off old ideas and make a great, independent leap forward

This inspiring and practical book shows you how to break free from The Industrial Revolution mindset, quit working so hard, follow your dream--and make a fortune along the way.

Title: Entrepreneur Revolution How to Develop your Entrepreneurial Mindset
Author: PRIESTLEY DANIEL
Format: Paperback
Publishing status: Active
Publication date: 08/06/2018
Price: $33.00
RRP: $32.00
Imprint: Jacana
Publisher: John Wiley and Sons Ltd
ISBN: 9780857087829
Available stock: 1
Price: $33.00
Ethical Capitalist How to Make Business Work Better for Society
Ethical Capitalist How to Make Business Work Better for Society
Capitalism has lost its way. Every week brings fresh news stories about businesses exploiting their staff, avoiding their taxes, and ripping off their customers. Every week, public anger at the system grows. Now, one of Britain's foremost entrepreneurs intervenes to make the case for putting business back firmly in the service of society, and setting out on a new path to a kinder, fairer form of capitalism.

Drawing on four decades of hands-on management experience, the founder of Richer Sounds argues that ethically run businesses are invariably more efficient, more motivated and more innovative than those that care only about the bottom line. He uncovers the simple tools that the best leaders use to make their businesses fair, revealing how others can follow suit. And he also delves into the big questions that modern capitalism has to answer if it is to survive and to thrive. When should - and shouldn't - the state intervene in the workings of commercial enterprises? What does business as a whole owe back to the wider community? Is the relationship between leaders of big corporations and politicians too cosy, and, if so, what is to be done about it?

At heart, The Ethical Capitalist is a plea for a new sense of moral purpose in business. If that takes hold, Julian Richer believes, we might just save capitalism from itself.

Title: Ethical Capitalist How to Make Business Work Better for Society
Author: RICHER JULIAN
Format: Paperback
Publishing status: Active
Publication date: 24/05/2018
Price: $38.00
RRP: $38.00
Imprint: Random
Publisher: Cornerstone
ISBN: 9781847942203
Temporarily out of stock
Price: $38.00
Everyday Chaos
Everyday Chaos
The future isn't a place. It's a set of tools. For three hundred years we've lived with Isaac Newton's tools, designed for a clockwork universe where the rules are simple, knowable, and apply the same way everywhere. The future was a set of possibilities that narrowed as they approached, so our most basic strategy was to anticipate what happens and to work the clockwork's levers to eliminate all of the possibilities except for the one we wanted.


But now the clockwork is coming apart as we get used to the truth that everything affects everything else, all at once, forever. In this new future, our best strategy often requires holding back from anticipating and instead creating as many possibilities as we can. The book's imperative for business and beyond is simple: Make. More. Future.


In Everyday Chaos, we'll look at how we've been busily, silently overturning our most basic ideas about change. We'll see how that's already affecting how we plan, measure success, make predictions, model and explain our world, and design strategies - and ultimately how we think the future emerges from the present. By acknowledging the complexity and intricacy all around us, we're learning that we succeed by making the future even less predictable, employing new tools for new success in a new type of future.

Title: Everyday Chaos
Author: WEINBERGER DAVID
Format: Hardback
Publishing status: Active
Publication date: 14/05/2019
Price: $65.00
RRP: $65.00
Imprint: Harvard Business Review
Publisher: Harvard Business Review Press
ISBN: 9781633693951
Temporarily out of stock
Price: $65.00
Everyone Deserves a Great Manager
Everyone Deserves a Great Manager
This book is the essential guide for the millions of people all over the world making the challenging and rewarding leap to manager, who want to become that manager their team deserves.

FranklinCovey knows that managers are desperate for help - especially employees who go from managing tasks to managing people. They yearn for training and tools to help them become more confident, effective, and valued. This practical and inspirational guide offers the solution with guidance, tips and insights that are relevant, easily applicable, based on credible expertise, and will fit into the manager's hectic daily schedule.

The focus of the book is to give managers the information they need in a way that they can absorb quickly. They can pick up a helpful tip in 10-minutes or glean an entire skill-set with a deeper reading. The goal is for the busy manager to know what to do and how to do it without interrupting their regular workflow.

Each role highlights the current, authentic problems managers face and briefly explores the limiting mindsets or common mistakes that led to those problems. The book has 29 skill-based chapters, which cover essential managerial skills like one-on-ones, giving feedback, delegating, hiring, building team culture, and leading remote teams. The book also includes over 30 unique tools, such as a prep worksheet for your next one-on-one and a list of over 100 behavioural questions for your next interview.

Title: Everyone Deserves a Great Manager
Author: MILLER SCOTT
Format: Trade Paperback
Publishing status: Active
Publication date: 08/10/2019
Price: $38.00
RRP: $38.00
Imprint: Simon & Schuster
Publisher: Simon & Schuster Ltd
ISBN: 9781471181917
Available stock: 2
Price: $38.00